Costings Administrator

Role Overview

The Business Services team provide the first point of contact to our business for customers and clients. The Administrators have excellent customer service and planning & organisation skills fulfilling the role to a high level particularly in relation to quality standards and client KPI requirements.

Our optimal candidate will be able to analyse jobs and apply relevant costs as per contracted rates while still maintaining an eye for detail and profit. As a costing team member, you will be the gate keeper between the service desk, engineers and clients ensuring that all reports are client friendly and all jobs are processed correctly; this will require you to check and challenge other departments so a confident and friendly attitude is key to maintaining good relationships. You will also be working with Contract Managers and senior management to ensure excellent delivery of service and accurate costing.

This role also includes an element of checking invoices from subcontractors and suppliers for approval so a careful and conscientious approach is necessary.

The costings team are also responsible for producing applications for payment to our clients, so excel skills are a essential, however we will provide full training for the processes required for the role. This element of the job is very detail based and a keen eye for detail is required, as this is a point of direct contact with the client. We also issue costs to the client via invoices which need to be vetted before being sent, to ensure we are in the best possible position to receive payment from the client in a timely manner.

This role will suit a target based individual- we aim to cost a minimum of 100 jobs per day across a variety of contracts, with the additional tasks listed above as well. This role is varied and diverse with priorities changing throughout the month to fit the requirements of the business.

Main Purpose

• Carry out job costing across all client contracts to the agreed contracted rates;
• Invoice checking & approvals;
• Quality assurance for job costings carried out;
• Carry out profitability analysis across all contracts to ensure efficiencies;
• Identify opportunities to improve processes across business units to drive revenue, decrease costs and potential further works;
• Identify and effectively communicate efficiency improvements within the costing process;
• Prepare customer valuations within the contracted timescales;
• Develop and maintain relationships with group finance, Contract Managers, Heads of Departments, administration teams, Engineers & sub-contractors; customers and 3rd party suppliers.

Key Performance Areas

• Delivery of excellent customer service through the development and maintenance of key relationships;
• Excellent verbal and written communication skills, attention to detail and accuracy;
• Support other team members during peak periods or to cover absences;
• Work effectively with other members of the team (including Field staff) to provide an overall excellent service from the whole department/Company

Key Skills / Knowledge

• PC literate with a strong knowledge of Excel;
• High level of written & verbal communication skills, across all peer groups;
• Knowledge of or experience with Tesseract, Compleat and Sage (advantageous)
• Ability to work autonomously as well as part of a team;
• Positively react to changing workloads;
• Able to work in high pressure work environment