Address
Form of work
SalaryLiverpool/Hybrid
£35,000 - £45,000
The Costs Negotiator is responsible for reviewing, assessing, and negotiating settlement of costs matters, handling all procedural aspects and pleadings until settlement or assessment of costs. They provide costs advice to clients and the main teams, negotiating costs on a variety of matters to deliver savings for my client. It is imperative that the job holder can quickly review files, formulate initial costs strategy, provide comprehensive advice to clients, commence early telephone negotiations with the other side, and liaise, as required, with insurers throughout the life of the file.
Key Accountabilities:
- Responsible for the management of their own caseload using the in-house case management system, including timely and accurate maintenance of the system along with billing and management information, ensuring completeness of records to aid business decision making.
- Reviewing, advising, and negotiating end-of-life costs claimed, including drafting Points of Dispute and considering and responding to replies.
- Responsible for achieving a daily chargeable hour target, managing workload to meet service level agreements and critical dates.
- Delegation of tasks where available and appropriate to other members of the team.
- Reviewing files, including strategy setting and identifying strengths and weaknesses, and preparing a document to reflect this.
- Preparing cost strategy reports, updating through the life of the case.
- Providing written updates by email or letter to clients detailing case activity to ensure that they receive up-to-date and accurate information about progress when requested.
- Undertaking periodic reviews of files in line with Client requirements.
- Negotiating costs advantageous to our clients.
- Dealing with correspondence and telephone calls.
- Meeting agreed performance targets.
- Drafting relevant applications and/or opposing applications Instruct Counsel or Costs Lawyer to attend Detailed Assessment or alternatively conduct own advocacy.
Working Hours:
- 35 hours per week, with one day in the office (Monday – Friday 9am – 5pm with 1 unpaid hour for lunch). The primary location for this role is Liverpool, with the rest of the week being remote work from home.
Essential Skills and Attributes:
- Experience of negotiating costs, including preparing points of dispute, considering replies proceeding cases to PA and DA.
- Good standard of education – 3 GCSE’s grade C or above or equivalent, including maths and English
- Strong communication skills, both written and verbal including previous experience of client liaison.
- Good telephone negotiation skills
- Previous experience of handling own caseload, and meeting service level agreements and key performance indicators.
- Ability to use own initiative.
- Ability to plan and prioritize workloads.
- Excellent listening skills.
- Ability to make decisions.
- Ability to remain calm under pressure.
- Ability to act as part of a team.
- Proficient IT skills.
Desirable:
- Education – Degree and/or LPC and/or ALCD or equivalent.
- Conducted own advocacy.
My client is a Legal 500 firm known for its commitment to work-life balance.
