Credit Administrator

Credit Administrator

The aims of the Credit Management Services department are:

• The provision of professional Risk Management to maximise sales whilst protecting the business from unnecessary commercial risks
• The timely collection of balances owing to the company to maximise profits and fund future sales

Credit Administrator Role Responsibilities:

• Monitor and work unassigned emails received via Teamwork Desk from internal and external customers across B2B and B2C customer base in accordance with agreed guidelines and SLA s
• Drive query resolution through close liaison with all other internal departments
• Review of/upload/download of information/files from customer/bank portals and entering or saving of information on to agreed systems or folders as per guidelines and SLA s
• Entering and saving specified text to CMS systems and files as per agreed guidelines and SLA s
• Build excellent relationships with customers and account managers
• Facilitating credit card payments from customer with no agreed credit limits
• Ad hoc duties or tasks as required

Additional Responsibilities

• Intermediate Excel skills & good working knowledge of Outlook
• Accuracy and attention to detail are essential
• SAP competency
• Excellent organisational skills
• Ability to multi-task and manage time effectively
• Excellent verbal and written skills
• Ability to work as part of a hard working team to meet deadlines and targets
• Passion and drive to exceed expectations on a daily basis
• Personal Growth Mindset
• Ability to influence and negotiate
• Confidence and persistence

Skills & Personal Attributes

Ability to Multi-Task and Prioritise Workload

Experience in Microsoft Package

SAP Experience

Strong Attention to Detail

Strong Organisational Skills

Strong Time Management Skills

Compentencies

Experience

Education and Qualifications

Key Traits

CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity.