Address
Form of work
SalarySalary: up to £28,320 + bonus + benefits
Location: Redhill - office based
Hours: 9-5 Monday to Friday
Collections - Debt Recovery duties:
- Maximise cash collection of closed accounts
- Dealing directly with customers to establish reason behind no payment, negotiate payment plans etc
- Checking any account errors, incorrect charges on accounts
- Ensure customer account details are set up correctly, direct debits and rates are correct
- Liaise with internal teams to ensure required overdue debt recovery actions are taken
- Manage high risk accounts, any change of occupancy details and close any accounts where necessary
- Ensure customer is set up correctly, correct rates, direct debit set up etc
Skills and experience required:
- Proven experience working in a debt recovery / Credit Control / collections type position
- Excellent communication skills both verbally and written
- Good IT skills
- Negotiation and listening skills
Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.
BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.
