Credit Control Manager

This is a great opportunity for a tenacious Credit Control Manager to make the role your own, we’re looking for someone to join us and quickly understand Microlise and the way we work. You’ll capture the priorities and quick wins, whilst ensuring the longer-term goals are me. In addition, you’ll also ensure the day to day is proactively managed and your team constantly motivated.

Are you a hands on, target driven Credit Control Manager looking to join a dynamic and growing company? Do you get job satisfaction from applying change which impacts and supports the bigger picture? Are you resilient, enthusiastic, and great at building stakeholder relationships? Yes, we’d love to hear from you!

What you will be doing:

• Own and manage all aspects of the Accounts Receivable Ledgers covering transactional management, administration and associated controls
• Proactively drive debtor days to an optimal level by ensuring the proactive management of customer of accounts
• Proactively drive down the volume and value of overdue accounts by identifying route cause and recommending options to fix
• Completion of month end duties including ledger closures, journals, reconciliations, preparation and interpretation of KPI metrics
• Work closely with the sales team and other commercial departments to resolve customer queries, ensure smooth order processing and minimise credit risk
• Assist with Accounts Receivable queries as and when necessary, driving the speedily processing of invoice through query management
• Support the implementation of new and existing credit processes and procedures across the business
• Ensure that all customer receipts are entered onto the customer accounts accurately and in a timely manner. This includes all BACS, card, cheque and DD receipts
• Onboard and integrate the AR function of any newly acquired businesses
• Manage and review bad debt and credit note provisioning and reporting monthly
• To lead, manage and develop team of direct reports
• Maintain a suite of process and control documentations in regards to credit policy
• Conduct regualr reviews of customers limits, payment history and terms
• Maintain and Review Inter-Company Balances

What we’re looking for:

• Ideally you will have strong Credit Control Management experience and hold a professional qualification (eg CICM or alternative)
• Proven track record in collection of debts
• Worked with a large number of customers ranging from owner managed through to international blue-chip.
• Competent Knowledge and experience in Finance, a good all rounder
• Previous experience of working within a fast-paced team
• Excellent communication and interpersonal skills including in both written and oral.
• Advanced Excel Skills including logical functional (IF, OR, AND), data functions (Vlookup, Hlookup), and array functions, and ability to analysis large volumes of data.
• Must be business oriented with sound customer service skills, other internally and externally.
• Able to confidently discuss overdue accounts with other teams and directly with customers who may have overdue accounts.
• Experience in cash book maintenance and strong knowledge of accounting and Credit Control procedures
• High level of accuracy and attention to details
• Enjoys working in fast paced environment

Why Microlise?

When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including JCB, Stobarts, Carlsberg, Waitrose, and Royal Mail.

Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

• Full support and training to ensure you are well equipped to succeed in your role.
• Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment!
• Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success!
• Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more!
• 25 days holiday, excluding bank holidays, increasing with service.
• Invested in employee health and well-being with over 20 mental health first aiders in the business.
• Employee Assistance Programmes
• Free Costco membership, 20% off EE mobile and line rental, and other local discounts
• Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards
• Free Microlise Cresswell Racing Tickets, support British Superbikes
• Executive Box at Motorpoint Arena Nottingham

Recruitment Process

For successful candidates, interviews will take place whilst the advert is still live; so, don’t delay getting your application in!

Recruitment Agencies

Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. Any queries should be directed to jobs@microlise.com in the first instance.