Address
Form of workCompany description:
ClearCourse
Job description:
Title: OTC Associate
Type: Perm
Hours: Full Time
Location: Manchester - Hybrid
Are you looking for your next credit control role within a fantastic team and a fast scaling businesses with huge future aspirations?
About ClearCourse
Join a rapidly growing collaborative of disruptive technology companies working together to build a great software and payments business, with exceptional people and the best products and services.
Across our portfolio of software platforms, we’re creating an environment where talented entrepreneurs and businesses flourish. Our team is over 900 people strong and supports over 20,000 customers across the globe.
We have 40 brands located across the UK and internationally, with two primary UK ClearCourse hubs, in which multiple brands are located in London and Preston. These market-leading software businesses form our five verticals; with our integrated payments platform, ClearAccept intrinsic to the entire organisation.
Working better together is central to everything we do, each time we add a new business we’re adding new ideas and innovation.
Our mission is to help our customers build great businesses with our industry-specific software and embedded payments solutions.
Job Overview
The purpose of this position is to undertake the day-to-day O2C activities including identifying overdue customers and chasing proactively, performing customer statement reconciliations, payment allocations, processing and resolving customer queries, and identify potential risks of losses.
Your responsibilities will include, but not be limited to:
Ensure all assigned ledgers are proactively chased within their terms of payment.
Assist Sales Ledger Associate with allocation queries, obtaining remittances where needed, ensuring all payments and credits are accurately cleared on the accounts.
Ensuring that any cash collection problems are promptly reported to O2C Lead, and appropriate action is taken.
Supporting a paperless environment managing Customer Master Data for accuracy, obtaining correct email addresses for customers to ensure invoices and statements are received.
Managing relationships with customers in their day-to-day activities ensuring that all requests made by customers are resolved in a timely manner.
Desireable attributes and experience:
Minimum of 2 prior years of experience in O2C/Accounts Receivable/Credit Control function
An understanding of Account Receivable and credit control processing activities
Experience in resolving customer queries promptly and accurately.
Experience of managing medium to large ledgers with volume chasing by phone, email, and letter.
Computer skills including the ability to operate computerised accounting, spreadsheet (Excel), and email (Outlook) at a proficient level.
Excellent written and verbal communication skills.
Accuracy and attention to detail.
ClearCourse Employee Benefits
Life Assurance and private medical cover with cash plan
Group Income Protection and enhanced Company Pension
Enhanced maternity, paternity and adoption pay
Generous training budgets and reimbursement for professional memberships
Hybrid-working model with 25 days annual leave
24/7 employee assistance programme including Peppy Health App
Bike to Work Scheme
Generous Recruitment referral scheme
Additional flexible benefits with the Perkbox platform, providing discounts and freebies from major retailers
Are you ready to take your next step or know someone who is? Apply to ClearCourse today!
