Address
Form of work
SalaryIndustrial Recruitment Solutions are currently recruiting for a Credit Controller for their national business situated in West Bromwich / Smethwick.
Salary:
- £26,000 - £30,000 per annum (dependent on experience and skill set)
Working Hours:
- 08:30 - 16:30, Monday to Friday
- 2 days working from home
- Option full time in office if preferred
- Can be flexible on additional days home from time to time, however this is not a fully remote role.
About the Role:
As a Credit Controller, you will be responsible for managing a portfolio of customers for Cash Collection and Credit Control. This hybrid role offers the flexibility of two days working from home and three days in the office, providing you with a healthy work-life balance. You'll have the option to work from the office full time, with occasional opportunities for additional remote work.
Responsibilities:
- Managing a portfolio of customers for Cash Collection and Credit Control.
- Handling internal and customer inquiries via email and phone.
- Addressing customer complaints and providing KPI information to Key Account Managers.
- Generating and manipulating customer reports using Excel and Power BI.
- Uploading information into Customer Portals.
- Utilizing KPI and KAPTA platforms for reporting.
- Coordinating and supporting Key Account Managers with contractual paperwork.
- Collaborating closely with local and regional management teams.
- Participating in and supporting continuous improvement projects.
- Providing support to other teams during periods of Annual Leave.
Requirements:
- Proven experience in Credit Control and Cash Collection.
- Strong communication and customer service skills.
- Proficiency in Excel
- Ability to work independently and within a team.
- Excellent organizational and time management skills.
- Attention to detail and accuracy.
Why Join Us:
- Competitive salary and benefits package.
- Hybrid working model with flexibility to work from home.
- Opportunity for professional growth and development.
- Collaborative and supportive work environment.
If you are a motivated and experienced Credit Controller looking for a new challenge, we would love to hear from you. Apply now with your CV or call the team at IRS Dudley
