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Form of workDo you thrive in a fast-paced environment where your work directly impacts the company's success? Are you passionate about maintaining strong customer relationships while ensuring timely payments?
Then join our dynamic team as a Credit Control Lead and play a pivotal role in safeguarding our cash flow!
What you’ll be doing:
- Build and manage a small team of Credit Controllers and ensure the ongoing personal development, succession planning and resilience of the team.
- Oversee the Sales Sub-Ledger and Credit Control function, including client credit limits, month-end close, timely collections, account reconciliations, VAT recording/input for the Group VAT returns and credit note management.
- Management of key accounts, including creating, maintaining, and monitoring customer information, available credit levels and failed credit checks.
- Proactive monitoring, chasing, and recording of expected payments to ensure prompt receipt of cash in line with payment terms, and clear escalation of any anticipated payment delays or issues to enable accurate, timely and realistic cash forecasting.
- Ensure timely posting and allocation of all payments, minimise unidentified cash and ensure accurate customer statements of account.
- Maintenance of the team’s e-archives, including the daily scanning and filing of customer remittance advices.
- Support the Credit Controllers in investigation of both internal and external queries and be a point of escalation for the resolution of these in a professional manner.
Here's what we're looking for:
- Previous experience in a senior credit control role and an understanding of sales ledger procedures.
- Excellent communication and people skills, and able to operate at all levels within the organisation.
- A positive, pragmatic attitude, willing to take a “hands on approach” when required.
- The ability to identify root cause issues and recommend system and process changes.
- Competent to an intermediate level in MS Outlook, Word and Excel.
You will live and breathe our values - commitment, collaboration, inclusion, innovation, and inspiration.
Join us and make Trustmarque the place where everyone feels like they belong and thrive.
Benefits
We offer competitive pay, 25 days holiday (rising to 27), 2 volunteering days, 1 personal day, plus bank holidays. We also provide a substantial benefits package which includes a company-matched pension, life assurance, enhanced parental leave policies, the option to buy extra leave, a cycle2work scheme and more.
About Trustmarque
Delivering the value of technology…
Technology changes everything. That’s why for over three decades, Trustmarque has been a trusted partner to customers and technology vendors. Our trusted advice and technical know-how, helps our customers to acquire and adopt innovative technology to deliver real-life impact. We are part of the Trustmarque Group, including Livingstone Technologies.
To learn more about the business, our services and what it is like to work with us please look at https://www.trustmarque.com/about-us/
Trustmarque is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the customers and end-users we serve, creating a culture of belonging and providing an equal employment opportunity regardless of race, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, marital status, pregnancy or related condition, expecting or parents-to-be, consistent with legal requirements or any other basis protected by law.
