We believe in utilising cutting-edge technology to enhance our customer experience. As we continue to grow, we are seeking a talented CRM Manager ideally with expertise in the Salesforce platform. We are looking for a CRM Manager who will be responsible for managing our customer relationship management system. The ideal candidate will have strong hands-on experience in configuring and customising sales force to support the needs of the sales and marketing team.
- Grow and maintain accurate customer data that complies with appropriate legislation.
- Support the ongoing implementation, development, and roll-out of the database to enhance commercial effectiveness.
- Generate relevant and meaningful insights to drive continuous improvement in marketing and sales performance, empowering Heads of Sales and Marketing to make informed decisions.
- Collaborate with the marketing team to create effective campaigns that contribute to lead generation.- Monitor and manage the sales pipeline to ensure revenue targets are met.
- 25 days annual leave plus bank holidays
- Company bonus scheme
- Outstanding training & development programmes
- Up to £1200 refer a friend bonus
- Full support from our employee assistance programme including a health and well-being app
- Savings and discounts at multiple retailers through our rewards portal