Cruise Travel Consultant - Luxury Cruises
Base Salary £31,000 + £6,000 in bonuses and Great Benefits
Our client who is a market leading luxury cruise company is seeking a customer service focused Cruise Travel Consultant who has the experience of dealing with top end discerning clients.
They are a global organisation who have won several awards and have a reputation for delivering excellence.The role involves dealing with travel requests from travel trade partners.
Candidates must have previous reservations and customer service skills gained within the luxury travel or hospitality industries with a focus on attention to detail whilst working under pressure.
This role is offered on a hybrid basis - Central London
Assist agents in selecting the most suitable cruise packages, itineraries, and accommodations based on their guests' preferences and budget.
Provide accurate information on cruise ship amenities, onboard activities, dining options, entertainment, and shore excursions.
Process reservation requests, bookings, and payments efficiently and accurately using our reservation system.
Processing guest information and special requests
Cruise Travel Consultant Experience Required:
Previous reservations or customer services experience dealing with top end clients both in either the travel or hospitality industries.
Good telephone manner and communication skills
Attention to detail
Good Customer Services skills
Cruise Travel Consultant Remuneration Package:
To £31,000 depending on experience + Monthly Bonuses up to £500 per month.
23 Days Holidays + 8 bank holidays
Career development
Free luxury cruise after year one of employment
Pension
Hybrid Working
For a full confidential discussion on this Cruise Travel Consultant role, please apply a member of the team will be in contact to discuss your application.