Custody Detention Officer

About The Role

Title: Custody Detention Officer

A fantastic opportunity has arisen within Bidvest Noonan for a Custody Detention Officer, who will work at our clients prestigious site.

The main purpose of this role is to assist the Police with duties relating to the detention, security, welfare and administration of pre and post charge detained persons in police custody.

Main duties and responsibilities of a Customer Detention Officer

• Assist in the booking in of evidence of detainees in line with procedures outlined in the Police and Criminal Evidence Act (PACE), the Terrorism Act, the Crime (Sentences) Act and ACPO Guidance on Safer Detention and Handling of Persons in Police Custody and Service Policy
• Assist in the preparation, completion and administration of all documentation, information and computer records/ systems relating to persons in custody
• Searching and updating Police databases
• Management of property and bail records
• Daily prisoner returns and administration for court
• Performance indicators and statistical returns
• CRO (Criminal Records Office) checks and all other identification/background checks and associated forms
• Creating and recording PER (Prisoner Escort Record)
• Apply control restraint techniques
• Arrange and accompany visits from the Police Forensic Medical Officer (FMO)/ Healthcare professional
• Conduct/direct searches of detained persons where authorised

Job role requirements of a Custody Detention Officer

• 3 GCSEs, (or equivalent qualification) grade C or above and must include English and Maths
• A full driving licence
• Previous experience of working in a large-scale organisation dealing with the public
• Strong customer focus in delivering and improving services
• Administrative duties
• Collating and examining information
• Proficient in use of Microsoft Office
• Collating and examining information
• Excellent communication and interpersonal skills
• Working to strict timelines
• Maintaining accurate records
• Problem solving and decision making

Customer Detention Officer Benefits

• Full uniform supplied
• Paid holidays
• Pension plan
• On-going training
• Progression opportunities
• WRKIT Employee Benefits Platform which give you access to savings at big retailers via Discounts/Cash back and Shopping Cards

Additional Information

All successful applicants will be required to undergo the Police security screening process and complete and pass a 5 week training programme; a conditional offer of employment can only be made once the Police have confirmed security clearance and the training programme has been successfully completed. Thereafter refresher training will be provided and must be completed successfully on an on-going basis.

About Us

Bidvest Noonan is a team of 27,000 passionate and customer-focused people. We work together to deliver exceptional service and value to customers across the UK and Ireland. We recruit great people to deliver our services and we provide them with the resources, training, and direction they need to do their best work.

We always put people first. Our people are exceptional and go the extra mile to deliver outstanding services. We celebrate and recognise their successes at every opportunity. At Bidvest Noonan, we strive to make each person feel appreciated, engaged, and supported so that they can reach their potential, knowing it has a positive impact on our overall success.

Bidvest Noonan is highly committed to creating an inclusive environment where everyone can feel valued and respected. We are delighted to welcome applicants from our Armed Forces community and people from diverse backgrounds and identities.