Customer Accounts Specialist (Market & Intermediate Rent)

Salary: £29,695 - £34,407 per annum

Location: Reed House, Norwich

Hours: 36 per week

Contract Type: Permanent

An exciting opportunity has risen in the private rent sector to join our professional team who manage the groups market, intermediate and keyworker rented portfolios.

We're looking for an experienced Customer Accounts Specialist who seeks a fresh challenge, you'll have a can do attitude and be able to hit the ground running, be adaptable and provide first class customer service, you'll also have strong organisational skills, if this sounds like you we want to hear from you.

The Private Rent Team supports the business to let and manage market, intermediate and keyworker properties. We are a small diverse team with big ambitions. Our purpose is to manage these discrete portfolios with a focus on financial performance and where appropriate generating surpluses to support Clarion's social value impact.

The portfolios managed in the team sit outside many of the existing system processes, which presents both challenges and opportunities. The coming year will focus on where we can integrate and align with existing systems. Activity that falls outside system processes is currently subject to review to ensure we are providing efficient, effective and consistent services.

This role provides an opportunity for independent problem solving and trying new approaches. We're looking for someone with strong experience to ensure we collect income due and support the processing of payments, tenancy deposits and direct debits.

If you feel your attributes, experience and skillset match our requirements; we'd love to hear from you.

Closing Date: Wednesday 27th March 2024 at midnight

Interviews will be held on Mondy 8th or Tuesday 9th April 2024.

For further details on this vacancy, please click 'apply' or visit our website.

Applicants must have the ability to travel when required.

In the event that we receive a high volume of applications, we reserve the right to close this advert early.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.