Customer Administrator

This role seeks an efficient and organised Customer Administrator for a full-time, permanent position in our Customer Service Department within the financial services industry in Warrington.

Client Details

This organisation is a large-scale player in the financial services sector. It boasts a robust workforce and a strong presence in Warrington, with a commitment to providing top-tier services to its diverse client base.

Description

• Manage and maintain customer files and records
• Provide thorough and prompt customer service
• Handle customer inquiries and resolve complaints
• Collaborate with other departments to ensure customer satisfaction
• Perform administrative tasks such as data entry and report generation
• Ensure compliance with company and industry regulations
• Assist in the development and implementation of customer service policies
• Support the Customer Service Department in other duties as required

Profile

A successful Customer Administrator should have:

• Excellent organisational skills and attention to detail
• Strong verbal and written communication abilities
• Proficiency in Microsoft Office Suite and other relevant software
• A customer-focused approach and problem-solving skills
• Knowledge of industry and company policies
• Ability to work in a fast-paced environment
• Team-oriented mindset and positive attitude

Job Offer

• A competitive salary range of GBP 20,000 - GBP 24,200 per year
• Comprehensive benefits package
• A professional and supportive work environment
• Opportunities for personal and professional development
• Generous holiday leave

Join our team and contribute to providing exceptional financial services in Warrington. Apply today!