Customer Advisor

Customer Service Advisors - to start immediately.

Bedford - Office based ONLY

Monday to Friday 9am - 5pm

12.00 per hour

Temporary - 8 weeks with a possible extension.

We are searching for several Customer Service Advisors to join our prestigious client based in Bedford. We are looking for customer focussed individuals to help customers with queries. You will be contacting customers and booking for an engineer visit. You will also be required to collate key information so the engineer can complete the work required. It is important to have excellent attention to detail, be a good listener and a strong communicator.

If this role sounds interesting to you, please apply immediately as we are looking for candidates to start immediately.

The role

• Calling customers to gather information and book for an engineer to visit and complete works.
• Update the system accordingly with the customer's request and details of the work that needs completing.
• Updating an Excel spreadsheet.
• Rebooking engineer visits, when required.
• General administration
• Assisting with Customer queries over email and phone

Skills and experience required.

• You must have strong written and verbal communion skills.
• Must be confident using a computer.
• Previous customer service experience within retail or a call centre desired
• Must be committed and hard working.
• Knowledge of Excel advantageous

The company

• Professional office environment
• Friendly team
• Parking on site
• Subsidised canteen on site

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.