Customer Assistant

Summary

All the details

Customer Assistant - Visual Merchandising Stylist - Handforth
M&S Handforth is looking for a Visual Merchandising Stylist and this should be someone with a keen eye for window-dressing and mannequin styling and the ability to follow and interpret policy and seasonal guidelines in accordance with the inter-departmental floor layout. Could this be you?
This is a Permanent vacancy for a Visual Merchandising Stylist at the Handforth store.
Contracted to 30.00 hours per week.
Standard Rate of Pay at 12.00 per hour.
Work Pattern all Early Morning shifts with 1 Late Night shift per 2 week rota.
Due to the nature and commitments required of this role, ALL applicants must be AT LEAST 18 years of age.
It is also preferable that applicants have experience of working as a Visual Merchandising Stylist, either for M&S or for another retailer.

Working Pattern:
Week 1:
Monday 07:00-15:00
Tuesday 07:00-15:00
Wednesday 12:00-20:00
Friday 07:00-15:00

Week 2:
Monday 07:00-15:00
Tuesday 07:00-15:00
Friday 07:00-15:00
Saturday 07:00-15:00
Job Description:
Purpose
Visual Merchandiser to be focused 100% on visual execution and coaching in a Best In Town Store.
Key Accountabilities
Best In Town execution
80% of time spent

• Delivers an aspirational and consistent visual execution that inspires our customers to buy more and buy more often
• Executes the dressing and styling of mannequins and VM displays every launch, ensuring consistent handwriting in line with M&S Principles and the key looks
• Focuses on styling updates and refreshes when there is product newness, including the placing of new lines across C&H
• Implementation of large format marketing every launch for all BUs and small format placement in the right area in line with the marketing guidelines
• Implements and refreshes Best in Town windows and entrances, with a daily focus on 1st Bites and key customer journey touchpoints
• Creates appropriate outfit building following the guidelines and relevance to the store customer, handling the product within departments focusing on key lines and best sellers

Develop Brilliant People
20% of time spent

• Supports the store coaching of outfit building and product handling alongside the M&S principles including the upskilling of wider store team members in these areas
• Deliver the highest visual standards on the high street, showcasing the product through mannequins and styling, product handling, outfit building & windows implementation, coaching the C&H team on C&H standards and presentation
• Look for opportunities to raise the bar visually in stores by working with the Store Visual Manager and Store Manager

Academy Visual Merchandisers

• With Store Visual Manager, support the Region with Visual & C&H training and coaching that sets the standard
• Consistently deliver upper quartile Best in Town standards & VM execution
• 100% execution of new initiatives

Key Relationships and Stakeholders

• Customers
• Colleagues
• Store Leadership
• Wider Visual Teams
• Regional Manager
• Visual Lead
• Visual Support
• Store and Regional BIG