Sale Assistant

Job Title: Sales Assistant

Job Description:

We are seeking a dynamic and enthusiastic Sales Assistant to join our team a. As a Sales Assistant, you will play a crucial role in providing exceptional customer service and assisting with the day-to-day operations of our vape shop. This is a great opportunity for growth within our organization.

Location: 1) 276 Park Rd, Dingle, Liverpool L8 4UE

2)457 Smithdown Rd, Liverpool L15 3JL

3)15 St. Oswalds St, Old Swan, Liverpool L13 5SA

What we offer:

· An exciting work environment because working at Greet Vape is never dull. Our fast-paced and dynamic atmosphere ensures that every day is filled with new challenges and opportunities for growth.

· We pride ourselves on being more than just colleagues – we're a family. At Greet Vape, you’ll be part of a supportive and collaborative team where everyone works together towards common goals

· You'll receive a generous staff discount of up to 20% on our products. Additionally, your friends and family will also benefit from a 10% discount, further strengthening our community ties.

· We believe in investing in our employees' growth and success. That's why we offer comprehensive training programs, including our highly successful 6-week Starter Training Program. With access to ongoing support and development, you'll have the tools and resources you need to thrive in your role and advance your career.

Responsibilities:

· Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.

· Educate customers on vape products, including e-liquids, devices, and accessories, to help them make informed purchasing decisions.

· Process transactions accurately and efficiently using our point-of-sale (POS) system.

· Maintain a clean and organized store environment, including restocking shelves and ensuring product displays are visually appealing.

· Perform routine inventory checks and assist with inventory management tasks as needed.

· Work collaboratively with team members to achieve sales targets and ensure overall customer satisfaction.

· Handle customer inquiries, feedback, and complaints professionally and escalate issues to relevant line manager when necessary.

· Adhere to all company policies, procedures, and safety guidelines, including compliance with UK regulations related to vaping products. Training will be provided

· Employee will be expected to take part in promotional activities

· Ability to work independently is essential as key holders are responsible for opening and closing the stores.

Requirements:

· At least 2 years of prior experience in retail or customer service experience, preferably in the vape industry.

· Strong communication and interpersonal skills with a customer-focused approach.

· Must be at least 18 years of age.

· Minimum Education GCSE

· Basic knowledge of vape products, including e-liquids, devices, and accessories, with an understanding of the UK market (this will be an added advantage).

· Ability to multitask in a fast-paced environment while maintaining attention to detail.

· Proficiency in using POS systems and basic computer skills.

· Flexible availability, including evenings, weekends, and holidays.

· Familiarity with UK regulations and compliance requirements related to vaping products.

· Positive attitude, willingness to learn, and a team player mentality.

This is a contractual position with flexible scheduling options available. If you are passionate about vaping and providing exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at “Greet Vape”. Please submit your resume at hr@greetvape.com

Job Type: Full-time

Pay: £7.49-£10.42 per hour

Expected hours: 40 – 45 per week

Benefits:

• Employee discount

Schedule:

• Flexitime

Supplemental pay types:

• Bonus scheme

Application question(s):

• Do you have CBD Health & Beauty Knowledge?

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 2 years (preferred)
• Customer service: 2 years (preferred)
• Vaping: 2 years (preferred)