Job Summary:
We are seeking a dynamic and results-driven individual to join our office team. The ideal candidate will be responsible for managing a small selection of our key client accounts, ensuring customer satisfaction, handling order issues and processing returns.
Duties:
- Process daily order amendments and changes where requested
- Process returns and manage the return stock
- Follow up orders with the production team to ensure SLAs are hit
- Assist with ordering stock and managing stock levels
- Assist with production of certain products and assist the packing team where required
- Monthly invoicing
Skills:
- Excellent communication and interpersonal skills
- Ability to deal with high pressure busy periods
- Good knowledge of using a PC and Emails
- Strong Excel skills
This can be a high pressure role, but growth is available for the right candidate.
Note* No holidays are allowed from 1st November - 20th December
Job Type: Full-time
Pay: £11.75-£14.00 per hour
Expected hours: 35 per week
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person