Pod Clerk/Administrator

POD Clerk/Administrator

My client is a long established and family-owned business. They are currently seeking a POD Clerk/Administrator to join their team based in Dromore.

This is a Full-time, Permanent Position.

Working hours: Monday-Friday 9am-5.30pm

Salary: £24,000

Job Purpose:

You will be responsible for providing a communication link between customers and staff, as well as recovering, recording, and distributing all proof of delivery documentation within agreed timescales. This role will also include administration duties as required.

Essential Criteria:

• Previous POD/Administration experience within a similar role.
• IT proficient.
• Excellent communication skills, both written and verbal with the ability to communicate with stakeholders at all levels.
• Ability to manage and prioritise a busy workload.
• Excellent attention to detail.
• Ability to work on your own initiative as well as part of a team.

Main Duties and Responsibilities:

• Ensuring that proof of delivery documents are recovered from drivers for all deliveries.
• Ensuring that proof of delivery details are updated on the traffic management system.
• Ensuring that all proof of delivery documents are scanned and transmitted as required by the customer and to an agreed timescale.
• Proactive participation and adherence to the Company's QSHE (Quality, Safety, Health & Environ) system.
• Ensuring attendance & punctuality.
• Various reporting to customers.
• Accuracy & enthusiasm.
• Providing cover for colleagues when sick or on holiday.
• Answering telephones.