Customer Assistant

We are seeking a Customer Assistant to join our team. As a Customer Assistant, you will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires excellent communication skills, strong organisational abilities, and the ability to work in a fast-paced environment.

Responsibilities:
- Greet and assist customers in a friendly and professional manner
- Answer customer inquiries and provide accurate information about products or services
- Handle customer complaints or concerns with empathy and resolve issues promptly
- Up sell products or services to increase sales revenue
- Assist with inventory management, including restocking shelves and monitoring stock levels
- Collaborate with team members to ensure efficient operations

Skills:
- Excellent communication and interpersonal skills
- Strong time management skills to prioritise tasks effectively
- Familiarity with phone etiquette and handling customer inquiries over the phone is a plus
- Ability to multitask and handle multiple customers simultaneously
- Organisational skills to maintain accurate records and documentation

Job Type: Full-time

Pay: From £24,635.00 per year

Benefits:

• Company events
• On-site parking
• Paid volunteer time
• Sabbatical
• Sick pay

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• Bristol: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 09/05/2024