Customer Care Administrator/Advisor

Juice are delighted to be working with a leading company based in Gloucester in their search for a Customer Care Coordinator.

If you are passionate about providing excellent customer service and have previous office experience, this is the ideal role for you.

Day to day:

• Processing sales orders
• Using the company internal systems to receive and process sales orders
• Answering incoming customer calls in a professional manner
• Responding to customer inquiries and providing the expected standard to ensure full customer satisfaction
• Communicate order status updates and delivery information to customers
• Work closely with internal teams to resolve any problems or keep track of orders

We love to see:

• Previous experience working within a customer service role
• Excellent computer literacy and experience in MS Office Applications
• Previous office experience is desirable
• Someone who is able to work well within a fast-paced environment
• Professional phone etiquette

For you:

• 20 days holiday plus bank holidays and a Christmas Shutdown
• Pension contributions
• Health cash plans
• Potential hybrid options

If this sounds like the ideal role for you and you would like to know more, please contact Ciara at Juice Recruitment Cheltenham as soon as possible!