Address
Form of work
Salary| CUSTOMER CARE AGENT - TEMPORARY TO PERMANENT |
| MONDAY - FRIDAY 37.5 HOURS PER WEEK |
| NG19 |
| £10.50 PER HOUR |
| STARTING ASAP |
| TEMP TO PERM |
No experience required. We're looking for enthusiastic individuals to provide top-notch service via phone, email, and more.
Responsibilities:
- Handle customer inquiries and troubleshoot issues
- Document interactions accurately in our CRM
- Taking messages for clients
- Updating internal CRM system, spelling must be 100%
- Meet quality and productivity targets
- Participate in ongoing training
- Adhere to company policies
Requirements:
- Prior customer service experience preferred
- Must have excellent spelling
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Proficiency in CRM software and computers
- Teamwork, empathy, and patience
- Attention to detail and positive attitude
