Customer Care Co-Ordinator – Residential Developer

CUSTOMER CARE CO-ORDINATOR – RESIDENTIAL DEVELOPER

The Details:

ROLE: Customer Care Co-Ordinator

LOCATION: Chelmsford – CM1

SALARY: £27,000 - £35,000 + Package

BUSINESS TYPE: Residential Developer

PROJECTS: Residential Developments – Up to 300 Units

REFERENCE: HLPAP007

About Our Client:

They have been established over 4 decades, delivering speculative and partnerships based residential developments. The business has multiple regional offices and are continuing to grow. They are rated 5* and take quality and CUSTOMER CARE very seriously and take pride in the product they deliver.

The Role:

You will sit within the Customer Care team playing a pivotal role within the business. You will work closely with the sales team to make sure all is set for when people move in and typically be the point of contact throughout the two year warranty period. You will do everything from arranging welcoming parties for new home owners through to submitting meter readings to utility companies. You will assist the home owner in identifying defects and manage the diaries of Operatives who need to attend homes. This is a challenging and busy role that is perfect for someone with previous housebuilding experience.

The Applicant:

The ideal candidate must have:

• Previous experience in a similar or same role within a house builder
• A passion for customer service
• You must be highly organised and able to manage liaising with various different departments and people.

What You Should Know:

Please advise if you feel the salary does not match your expectations but you feel you would be suited to this role. The company prides itself on employing the best so budgets can change for the right person.

This post is advertised by HLP Consulting on behalf of a client. HLP Consulting is part of the VR Group and endeavour to speak with applicants but due to the volume received this is not always possible.

If you feel your experience suits the above requirements please apply. If your experience does not suit the above role but you work with in construction, please feel free to send your CV to be considered for other or future roles.

Job Type: Full-time

Salary: £27,000.00-£35,000.00 per year

Experience:

• customer service: 3 years (required)

Ability to Commute:

• Chelmsford (required)

Work Location: In person