Customer Care Hybrid Working Pattern

Role: Customer Care - Hybrid working

Industry: Finance

Location: Basingstoke (town centre location)

Salary: £25,000-£27,000+ £2k bonus

Office Angels have teamed up with a forward thinking, dynamic client who are in the finance industry, are looking to recruit someone in the Customer Care industry. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector.

The day to day duties in your new job will be….

• Responding to all customer queries by telephone or email in a friendly, efficient, and timely manner
• Taking ownership of excellent Customer Service at all times
• Liaising with Sales and other internal departments to ensure that the customer is presented with a consistent and accurate response
• Actioning any customer account amendments on the mainframe system as notified by the customers
• Excellent communication, organisation, and time management skills
• Resourceful and have the ability to use initiative.
• Strong attention to detail
• Enthusiastic and have a willing approach.
• Strong IT and keyboard skills
• Ability to maintain the highest standards under pressure

Benefits:

• Career progression
• Pension scheme
• Health scheme
• Strong training programme

Next steps…

Apply today with your up to date CV. Our client is able to interview ASAP for a quick turnaround - so don't miss out!!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.