Care Co-ordinator Lymington

Job description

Job Description

Support care consultations, service reviews and completing client support plans.
Conduct staff supervisions and client QA’s.
Create, update, audit client care plans and assist with digital care planning.
Maintain accurate client and Care Professional records on Home Instead software and People Planner.
Conduct client and Care Professional introductions.
Work closely with the Care Manager to co-ordinate care services and ensure the perfect Care Professional and client match.
Liaise with family members and relevant healthcare professionals in relation to client care.
Assist in the planning, coordinating, and scheduling of client support, ensuring continuity of service at all times.
Manage daily medication and task prompts.
Follow up alerts to ensure a timely service.
Manage and record Care Professional annual leave requests.
Deal promptly and appropriately with any queries received, referring to the relevant person or team.
Build and maintain effective communication with all clients, relatives, Care Professionals and associated professionals.
Write care plans for new clients.
Support local community, business events and activities.
Ensure compliance and quality assurance standards are met in line with company procedures and CQC regulations.
Report any recruitment requirements to ensure client needs are fulfilled.
Provide cover in other business areas as and when required.

Refer code: 3495762. Home Instead - The previous day - 2024-06-29 23:55