Customer Complaints Coordinator

Are you looking to work for a great company, nice working environment, with lots of opportunities and good benefits? Then we may have something for you.

We are looking for a Customer Service Coordinator to work within pension department.

This is a busy role and requires someone who has a strong customer service focus, clear communication skills, highly organised and experience within an admin based role.

Working schedule: Monday - Friday 9am - 5pm

Salary: 22,000- 26,000

Role:

• Helping customers with complaints and any enquiries.
• Entering the details onto the CRM system.
• Assisting Team Leaders and Managers with any additional tasks.
• Ensure that data held on the central database is up to date.

Experience:

• Excellent customer service skills.
• Previous experience in finance, pensions or strong administrator
• Good Excel skills
• Excellent verbal and written communication skills
• Team player who can also work well independently.

Benefits:

• Private Medical Insurance
• Life assurance
• Cycle to work scheme
• 20 day holidays going up with service
• Pension Contribution

If this role sounds like an opportunity you would enjoy, apply today.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.