Address
Form of work
SalaryLooking to recruit a Customer Complaints Officer to join a Maintenance contractor based in Milton Keynes
Responsibilities:
- Handling complaints from tenants and client, ensuing the complaint gets resolved as quickly as possible
- Discuss complex repairs and schedule available operatives to jobs, ensuring the works are competed within the time frame and to the highest standard
- Keep the tenant and client up to date on the progress of work
Offering a competitive salary of up to 26,000 + great benefits including:
- 26 Days Holiday + Bank Hols
- Enhanced Pension Plan
- Enhanced Maternity & Paternity Pay
- Flexible Working & Flexible Bank Holidays
Requirements:
- You'll have previous experience within the repairs and maintenance sector, either within Planning or complaints
- Good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal.
- Have excellent customer service skills
If you feel this is the role for you attach your cv and apply today!
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
