Job description
You will be the first point of contact for all domestic queries, responding to and delivering a customer experience that is second to none. Working alongside some of the industry’s best customer service advisors, you will contribute towards achieving business performance targets ensuring the Power NI brand continues to grow.The ideal candidate will be empathetic, caring, highly motivated, disciplined, and reliable with a focus on providing an amazing customer experience driven through natural conversations to achieve high customer satisfaction. Our customers would agree and scored us 86 percent in satisfaction surveys based on last year’s performance..
Request
At least 6 months experience of working remotely. 6 months customer service experience. Excellent numerical, spoken, and written communication skills with the ability to listen effectively.Computer savvy with a good working knowledge of Microsoft Office. , Previous experience of working within a contact centre environment.GCSE level education (to include English and Maths A star - C grade or equivalent).
Address
Form of work
Salary
Remote
