AddressLondon
Life on the team
We provide intermediate to advanced level desktop installation, configuration, support and troubleshooting services. We can also provide basic Wintel server installation, configuration, administration and break fix repairs.
We support multiple business across the UK with their IT services, with our Engineers working at our customer sites to provide hands on support.
This is a great opportunitiy for someone to join a great team, looking to push forward with their IT career within a global FTSE 250 business!
What you’ll do
- The role will be based onsite at our clients’ offices in London
- Provide basic to intermediate level desktop installation
- Configuration, support and troubleshooting services in the Wintel environment
- Providing basic desktop support, offering simple fixes and fixing known errors
- Provide effective and efficient customer service to the customer
- Communicate with the customer keeping them informed progress to avoid escalations
- Becoming hardware and software skilled and accredited through the appropriate vendor training programmes.
What you’ll need
- 2+ years experience in an IT support role
- Desire to further your career in desktop support in a corporate setting
- To be eligible for SC clearance
- Customer focussed, happy to provide great service to users in a professional environment
- Adaptable and welcoming of change and communicating change to customers
- Great customer facing skills with the ability to build rapport with customers at all levels
- Ability to develop technical skills.
Why you should choose us
Open communication
Despite our size, we’re an open organisation that doesn’t hide behind hierarchy. We communicate regularly, openly and directly. For us, it’s about being straightforward, delivering and doing the right thing. Essentially, we’re people dealing with people.
Showing appreciation & having fun
Great performance is recognised, so too is the willingness to help others. Our Bravo! awards and Long Service Awards Scheme are just a taste of how we say thank you for a job well done. And when it comes to recognising success, we love to celebrate. Our company and team events are legendary!
Health & wellbeing
Our people are our greatest asset and we’re passionate about supporting you in feeling good and staying healthy. We offer a comprehensive Employee Assistance Programme, Wellbeing Champions, Mental Health First Aiders, Access to Work scheme, and more.
Inclusive workplace
People work best when they bring their whole selves to work, that’s why we see and value you as the amazing individual you truly are. We take a genuine interest you that extends beyond skills, knowledge, and experience. Our Employee Impact Groups champion best practice, celebrate diversity and promote inclusion within our industry.
Pension and financial security
Thinking ahead, planning for life’s uncertainties, or simply saving for a rainy day? We offer auto-enrolment onto our pension scheme, a Sharesave/SAYE scheme and more besides.
Flexible benefits
Do you fancy a new bicycle? Want to work-out at the gym? Or do you prefer to get-away from it all? With our voluntary flexible benefits platform, ‘My Benefits’, you can. Achieve savings with our Cycle2Work, GymFlex, Travel Insurance benefits and loads more.
You belong
At Computacenter, we celebrate difference and it’s important to us that we have a working culture where you can be free to be yourself; in an environment where you feel valued, respected, and supported to reach your full potential and experience a sense of belonging. Because we know when you thrive, we thrive.
As a proud equal opportunities employer, we’re committed to ensuring that there is fair and equal access to opportunities for everyone. Your application is considered on its merits regardless of your age, disability, ethnicity, gender identity, marital status, pregnancy, parenthood, religion or belief, sex or sexual orientation, veteran status, or any other characteristics protected by law. All that matters to us is that you share our vision and values, and you bring the experience and skills we need.
We are proud to be a Disability Confident Employer, a government scheme that helps employers attract, recruit, and retain disabled staff. We welcome applications from disabled people and accept applications in alternative formats – and guarantee to interview applicants who have a disability.
Winning Together
At Computacenter, we have been writing success stories for more than 40 years! Today, we’re driving digital transformation with over 20,000 employees worldwide. We develop IT strategies, implement new technologies and manage complex infrastructures.
As a proud, independent partner to some of the world’s leading technology providers, our portfolio covers workplace, applications & data, cloud & data center, security, and networking. What’s the secret of our success? Quite simply, it’s our people.
The people who bring their unique skills and perspectives to a diverse and inclusive environment that enables them to reach their full potential.
