Customer Experience Team Leader

Zest4Talent is excited to be recruiting for a Customer Experience Team Leader to join a growing adventure and outdoor pursuits company. A competitive salary of £30-35k  per annum is on offer as well as a fun and varied working environment. Great opportunity for career progression as the company continues in its growth trajectory.  The hours are seasonally led around the company peak periods which will be busier over the summer months and then additional leave is offered in December and January. You will be working 5 days out of 7 which will include some weekends.  Up to 40 days annual leave is on offer.

The perfect person for the Customer Experience Team Leader will possess the following:

• Some experience working in hospitality i.e. adventure sports companies, Butlins, public entertainment.
• An outgoing personality with a passionate  for adventure sports and can build rapport with their customers whilst on site
• Excellent organisational skills with an agile approach as no 2 days are the same

The main objective for the Customer Experience Team Leader will be:

• Ensure that all participants have an amazing Customer Experience in this often once in a lifetime experience
• Offer extra services and add ons to ensure the customer maximises their adventure sport experience such as video content and enhanced experience options
• Work with the Senior Management team to always looks to improve Customer Experience and collaborate to change strategy where necessary.

If you don’t like the sometimes “hum drum”  office environment and want to utilise your interest and passion in adventure sports alongside your people skills then this exciting and unique opportunity could be perfect for you.

If this Customer Experience Team Leader  position sounds like your ideal role and you are looking for an exciting and varied opportunity within a non-corporate environment where the whole team pull together to achieve the company goals and your individual input truly matters then please contact Michelle at Zest4Talent without delay or apply to this advert!

Zest4Talent are a specialist recruitment agency working on behalf of our clients. Zest4Talent values inclusivity and diversity and are committed to promote equal opportunities for all our candidates. All our consultants are Recruitment and Employment confederation trained and accredited.