Customer Liaison Officer - Hammersmith and Fulham
Customer Liaison Officer – Hammersmith and Fulham
£170 Day Rate
Contract – Full Time
Duties/Responsibilities:
- To manage communications between the local ward councillors, the Direct Delivery Capital and Asset Management teams, residents, contractors & suppliers to assess and develop solutions for capital improvements to be implemented especially when residents have specific needs which require nonstandard implementation procedures.
- To visit residents in their homes to discuss their specific circumstances and compile household profiles to assist in delivering works improvements with minimum disruption.
- Daily, assist the Direct Delivery Capital and Asset Management teams in encouraging and developing tenant participation in all aspects of a scheme design and delivery.
- To be the first point of contact for residents who are experiencing difficulties with the implementation of works in their homes.
- Daily, to be proactive in promoting resident participation in our services and where necessary, consult with residents on our service delivery and improvement programmes.
- Maintain thorough knowledge of the Capital and Asset management sector, as well as an understanding of how that impacts on the communities of the Borough.
- Monitor, coordinate, and communicate strategic objectives of Capital and Asset management sector to the local communities.
To find out more information please contact Billy at Billyf@4recruitmentservices.com
Recruitment is done in line with safe recruitment practices.
We are an equal opportunity agency.
- Start: ASAP
- Duration: TBC
- Rate: £170 per day
- Location: Hammersmith & Fulham, Greater London, England
- Type: Contract
- Industry: Public_Sector
- Recruiter: 4Healthcare
- Tel: 0208 514 9139
- Email: to view click here
- Reference: BF9171901
- Posted: 2024-02-07 11:28:50 -
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