Customer Logistics Coordinator

£28K + 5% company bonus +excellent benefits, Customer Logistics Coordinator, Camberley, Full Time 18-month FTC

Your New Company
You will be joining a truly outstanding organisation, a company which pushes the boundaries of what can be achieved and is seen by many as the leading and most innovative company in their sector. This is an amazing opportunity to join a company which continuously invests in its people, products, customers, and technology.
Your New Role
You will be joining a highly professional, friendly, and talented team who work to common goals and share success. Your duties will be to support customers with a first-class customer service journey, including - providing administrative support for logistical activities, support other Customer Care Centre teams as required to ensure service delivery is planned and carried out in accordance with service level agreements, Tasks relating to 3rd party logistics & warehousing, including the booking of dispatches and returns, and inventory maintenance, the raising and maintenance of purchase orders for services supplied by 3rd parties and for any other orders concerning the logistics operation, asset creation and other administrative tasks performed in the maintenance of the logistics coordination system, administration of invoices for payment relating to logistics operations, administration of instrument movements and returned instruments stock including its disposal or return to manufacturing for refurbishment.
Required Experience.

Experience of using a CRM or ordering system

Experience of working in a sales /order processing / customer service environment, where you have been previously responsible for the accurate processing of logistical orders.

Proven experience of handling telephone-based customer queries and managing logistical requirements.

Experience of working under pressure and with deadlines

Experience of teamwork and being able to work collaboratively with others.

Articulate, polite and conscientious phone manner.

Able to learn complex software systems effectively and efficiently.

Salary:
£28K + 5% company bonus +excellent benefits, Customer Logistics Coordinator, Camberley, Full Time 18-month FTC,
Core hours are 8am-4pm & 10am-6pm (rotating), and there is a hybrid office/home split. This is a 7-day contract, so there may need to be flexibility for 8am-8pm hours Mon-Sunday, as there may be occasional business cover requirements. Working extended hours are eligible for overtime/enhanced pay.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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