German Speaking Customer Service Advisor

Are you fluent in German and experienced in Customer Service? Join our Client, a dynamic manufacturing business based in Sheffield, as a German Speaking Customer Service Advisor, contributing to our growth and success.

Key Responsibilities of German Speaking Customer Service Advisor:

• Provide prompt and courteous assistance to customers
• Address customer enquiries, concerns, and complaints in a timely and effective manner
• Acquire and maintain in-depth knowledge of the company's products or services
  Assist customers with product information, features, and usage
• Assist customers with placing orders, processing returns, and managing exchanges
• Ensure accurate and timely order fulfilment
• Work with logistics to ensure accurate export documentation

Responsibilities of the German Speaking Customer Service Advisor

• Fluent in German (written and spoken)
• Proven experience in a Customer Service role
• Exceptional communication and interpersonal skills
• Strong organisational and multitasking abilities
• Knowledge of international shipping regulations and customs procedures preferred

If you are a dedicated individual with a passion for Customer Service, and you have excellent proficiency in German, we invite you to apply.