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Form of workAre you fluent in German and experienced in Customer Service? Join our Client, a dynamic manufacturing business based in Sheffield, as a German Speaking Customer Service Advisor, contributing to our growth and success.
Key Responsibilities of German Speaking Customer Service Advisor:
- Provide prompt and courteous assistance to customers
- Address customer enquiries, concerns, and complaints in a timely and effective manner
- Acquire and maintain in-depth knowledge of the company's products or services
Assist customers with product information, features, and usage - Assist customers with placing orders, processing returns, and managing exchanges
- Ensure accurate and timely order fulfilment
- Work with logistics to ensure accurate export documentation
Responsibilities of the German Speaking Customer Service Advisor
- Fluent in German (written and spoken)
- Proven experience in a Customer Service role
- Exceptional communication and interpersonal skills
- Strong organisational and multitasking abilities
- Knowledge of international shipping regulations and customs procedures preferred
If you are a dedicated individual with a passion for Customer Service, and you have excellent proficiency in German, we invite you to apply.
