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SalaryOur client is looking for a driven individual to join their current team, where you will be the first point of contact with all general enquiries, bookings and other specific information when requested.
Working for a growing business who are leaders in their unique market, we are looking to attract individuals from a customer service background, who are keen to develop their skills further, move away from a call centre setting and work in a client and B2B focused role.
You will need to be highly driven, self-motivated with a focus on providing a high level of service, representing the company in a positive light.
Duties:
- Supporting clients via telephone, email and the online portal
- Ensure all queries are responded to within 24 hours
- Administer and monitor order processing system
- Due to the industry, you will be handling sensitive data, including laboratory records - ensure GDPA is followed at all times
The Individual:
- Previous customer service / call handling experience
- Excellent communicator
- Friendly and professional
- A strong team player who can also work using their own initiative
- Able to multi-task and working under pressure
Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.
