Customer Relations Manager

Customer Relations Manager- Required for this lovely niche tour operator based in North West London. They are looking for an experience Customer Relations advisor from the travel industry, ideally with a tour operator background and knowledge of the Abta code of conduct. They are happy to look at full time or part time hours and will pay up to £40,000.
Customer Relations Manager, Duties
-Dealing with all Customer Relations issues once the passengers return by email, phone and letter
-Investigate all complaints speaking to the passenger and supplier
-Agree compensation when appropriate
-In less busy times help with marketing and product
Customer Relations Manager skills required
-Customer relations experience within the travel industry is a must
-Experience working for a niche tour operator ideally
-Knowledge of the ABTA code of conduct
If you are interested in the above role please call Shannon on (phone number removed) quoting SO or send your cv to (url removed)

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)