Customer Relations Administrator
Salary - £32K Full time, permanent, Monday-Friday
Benefits include:
- Hybrid working 3 days in the office (Clifton Moor) and 2 days WFH (optional)
- Excellent career opportunities
- Bupa Healthcare
- Fitness allowance, pension, private dental
- 33 days holiday
A high profile, global leasing company in York is in the process of expanding its European head office in York and is looking for a stand out individual to join their small team on a full time, permanent basis.
As the Customer Relations Administrator, you will be supporting customer service and operational activities as required by European based Sales Managers to fulfill all customer requirements; increasing utilisation of lease products and by promoting overall positive, external and internal, Customer Relationships.
You will have a lot of autonomy and responsibility in this role and a typical day will be varied and challenging, you will be;
- Working and liaising with colleagues, trading partners and customers throughout Europe, all with different contractual and specific equipment requirements.
- Producing quotations and documentation
- Building and maintaining relationships with existing customers via email and telephone whilst liaising effectively with internal departments to ensure customers receive an exceptional service.
- Working with external depot networks and the companies' Operations and Technical team, scheduling equipment delivery
- Collating information and producing excel reports
- Entering inventory movements and maintaining a bespoke in-house IT system.
The Customer Relations Administrator who is going to secure this position will be;
Switched on, self-motivated and a fast learner.
Have strong organisational skills with the ability to prioritise
A high level of accuracy and the ability to work under pressure.
Experienced in a pivotal role
Highly competent in all MS Office packages
Clear and concise with exceptional oral and written communication skills
Professional and presentable.
This is an office-based position in York, it isn t essential, but abilities in European languages would be distinctly advantageous.
The Directors of the business are approachable and highly expert in their field and although this is a global operation, everyone knows everyone personally and you do get the opportunity to meet your counterparts from all the different locations which enables you to work cohesively as a tight, friendly team all pulling towards the same common goal.
Interviews immediate
Small team/autonomy/global/sales administration/office manager/PA/Account manager/contracts/quotations/excel