Customer Service Administrator

Role: Customer service Administrator

Industry: Manufacturing

Location: Newbury, Hampshire

Salary: £28,000-£30,000

Office Angels have teamed up with a forward thinking, dynamic client who are in the manufacturing industry, are looking to recruit a Customer Services Administrator. This role is a busy role which is based in the office. You will join an established team of individuals who are hardworking, have excellent communication skills as well as enjoying developing within this company and sector.

The day to day duties in your new job will be….

• Taking Orders over the phone or email
• Creating relevant courier labels
• Ensuring that these orders are entered and executed properly, right up to the point of delivery to the customer.
• Invoicing for all goods and services and raising of credit notes.
• Being the face to the customer in dealing with customer enquiries, queries and complaints and ensuring that these are being solved in a caring, professional and satisfactory manner.
• Ensuring that all complaints & concerns are raised with management.
• Liaising with the Technical Department on all issues concerning repairs, return to stock and any technical issues raised by involving the customer.
• Inputting Orders on the Sage System

Benefits:

• Career progression
• Pension scheme
• Health scheme
• Strong training programme

Next steps

Apply today with your up to date CV as well as emailing it directly to Lucy or alternatively for a quick response call and speak to Lucy to discuss this role in further detail. Out client is able to interview ASAP for a quick turnaround - so don't miss out!!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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