Customer Service Administrator

Customer Service Administrator required for a market leading manufacturing business based in Burntwood.
If you are looking to work in a friendly, supportive and professional environment, with an early finish on a friday this could be the role for you.
The Customer Service Administrator will be the first point of contact for customers looking to place orders:
• Processing Orders via email and telephone
• Despatching orders
• Managing company correspondence, I:e taking calls, answering emails, dealing with queries
• Invoicing goods to customers
• Liaise with logistics to ensure timely deliveries
• Maintain and update customer records
• Communicate important feedback internally
Experience:
• Must have worked in a similar role
• Computer literate, have working knowledge of Microsoft Word,m Excel and Outlook and SAGE
• Excellent telephone manner
• Good organisation and time management skills