Customer Service Administrator

CCA Recruitment are delighted to be working in partnership with our client who due to their continued growth are looking for a Customer Service Administrator to join their team. The role will be based on site in Glasgow and offers excellent training, benefits and ongoing development and progression opportunities.
Key Responsibilities:

• Answering enquiries in writing or by email
• Using computer systems to check and update records
• Calculating pensions projections
• Arranging the transfer of benefits to another pension provider.
• Arranging payments of lump sums
• Keeping accurate records
• Processing daily annuity payments
• Producing timelines and case investigation notes
• Assist in the production of required internal and external operational reports

Essential Skills / Experience:

• Attention to detail with ability to complete work to a high standard.
• Effective communication skills - both verbal and written.
• Ability to work as part of a team and on your own.
• Accurate numerical skills with the ability to check claim values

The Benefits:

• Enhanced Pension
• Private Healthcare
• Salary £22,000
• Attractive working environment
• Ongoing training, development and progression opportunities

Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
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