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SalaryWe’re recruiting for a Customer Service Administrator to join a reputable, thriving brand with plenty of progression opportunities. If successful, you will join the aftersales team and provide first class Customer Service to the network.
Key Responsibilities for a Customer Service Administrator:
- Support the customers via phone, email and the helpdesk system
- Process orders and returns, working closely with the warehouse team regarding stock availability
- Process return credit and invoices as appropriate
- Liaise with couriers regarding deliveries
- Liaise with internal departments and provide support where necessary
Essential Skills for a Customer Service Administrator:
- Excellent Customer Service skills
- High level of attention to detail
- Good interpersonal skills
- Customer Focused
- Able to work in a complex environment with conflicting demands
- Self-motivated individual who enjoys working in a challenging environment
Benefits for a Customer Service Administrator:
- 25 days holiday + Bank Holidays
- Car & Motorcycle Rental Scheme
- Generous pension scheme
- Life Assurance 4x salary
- Private medical insurance (After probation)
- On site restaurant
- Free parking
Our client is more interested in the person you are and the way in which you will approach things than just a list of qualifications. If you feel you can be a good fit for this role, then please apply here.
