Company

HaysSee more

addressAddressSwindon, Wiltshire
type Form of workPermanent
salary Salary£22,000 - £25,000 Annual
CategoryAdministrative

Job description

Your new company
As a Customer Service Advisor, you will play a vital role in delivering exceptional customer experiences. This role requires a customer-centric mindset, excellent communication skills, and the ability to handle various tasks related to the day-to-day operations of a self-storage facility. You will be the face of the company, ensuring that customers receive the support and assistance they need.
Your new role
You will be responsible for -

  • Customer Interaction
  • The Rental Process
  • Administrative Tasks
  • Facility Maintenance
  • Sales and Upselling

  • What you'll need to succeed
  • GCSE or equivalent
  • Previous Customer Service experience, preferably in retail, hospitality, or related industries.
  • Excellent communication skills, both verbal and written.
  • Strong organisational and multitasking abilities.
  • Have basic computer skills and knowledge of Microsoft packages (to include Word and Excel).
  • Problem-solving skills and ability to handle challenging situations with a positive attitude.

  • What you'll get in return
    • Salary £22,000 - £25,000 per Annum
    • Full time, permanent role
    • 30 Days Holiday including Bank Holidays
    • On-site free parking
    • Performance bonus
    • Monday-Friday 9am-5pm
    • 2 Saturdays each month 9am-1pm

    What you need to do now
    If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
    #
    Refer code: 2918028. Hays - The previous day - 2024-03-03 19:27

    Hays

    Swindon, Wiltshire

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