Customer Service Advisor

Customer Service Advisor

Salary - £25k + Commission

Hours - Full time permanent - Monday to Friday 09:00 - 17:00

Location: Manchester

The role of a Customer Service Advisor encompasses managing the entire customer experience. This includes delivering Customer Service, handling insurance renewals, and providing administrative support related to insurance requirements. Whether through phone calls, in-person interactions, postal services, email, website interactions, or referrals, the advisor ensures adherence to both company policies and Financial Conduct Authority (FCA) regulations. The primary focus is on delivering an optimal customer journey.

The role of a Customer Service Advisor:

• Excellent Customer Service/communication skills
• Customer service oriented with customer support experience
• An ability to learn quickly and work in a fast-paced environment
• Managing insurance renewals
• Managing the full Customer Service journey
• To be outgoing and driven

What we offer: What's in it for you?

• Bonus scheme
• Commission pay
• Free on site car parking
• Performance bonus
• Fun working environment

Requirements

• 1+ year experience in motor insurance Customer Service

This is an amazing opportunity not to be missed... Apply ASAP for immediate consideration!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.