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Form of work
SalaryRed Recruitment is recruiting Customer Service Advisors who are looking to progress with their career to join a market leading insurance business in Bradley Stoke. This position contains many benefits including a generous annual leave allowance as well as a starting salary of £21,000 per annum.
Benefits and Package for a Customer Service Advisor:
- Salary: £21,000 per annum
- Hours: Monday - Thursday, shifts between 8.30am - 7.30pm, Friday 9am - 6pm and 1 in 3 Saturday's, 9am - 5pm
- Contract Type: Permanent
- Location: Aztec West, Bradley Stoke
- 45 days annual leave (including bank holidays)
- Access to health and wellbeing support
- Free onsite parking
- Contributory Pension Scheme
- Comprehensive induction training provided
Key Responsibilities of a Customer Service Advisor:
- Making warm outbound calls to customers regarding their insurance
- Providing great Customer Service to all customers
- Promoting additional products available and upselling where possible
- Taking ownership of all general queries and resolving these to achieve customer satisfaction
- Providing accurate quotes and costs
Key Skills and Experience of a Customer Service Advisor:
- Previous experience within a customer-facing environment is advantageous
- Previous sales experience is desirable
- Ability to multi-task, prioritise and manage time effectively is required
- Good computer literacy is essential
- Capable of meeting performance targets whilst working within a fast-paced environment
If you are a confident individual who would thrive in a Customer Service environment, please apply now!
Red Recruitment (Agency)
