Customer Service Advisor

Think Community Partnership are delighted to be working with a Local Authority to recruit for a Customer Service Advisor in West Bromwich

Overview

• Immediate start
• Temporary contract - minimum 3 months
• Paying £15ph
• Office based role
• 37.00 hours pw

As a Customer Service Advisor you will be responsible for:

• Encourage and support customers to access to the organisations services online
• Dealing with incoming calls acting as the first point of contact and dealing with customer enquiries
• Responsible for actioning the full range of calls received
• Manage complaints, conflict and customer satisfaction successfully and effectively at all times.

The successful Customer Service Advisor will have:

• The ability to hit the ground running and take a proactive approach to customer enquiries
• Experience within Customer Services - Housing experience is not essential!
• A vision to grow your career with a leading housing association
• Standard DBS

Please note that we do have a referral scheme that offers you up to £250.00 in vouchers for each successful referral*

Think Community Partnership are a specialist consultancy that provide temporary and permanent recruitment solutions to housing professionals across the Midlands.