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SalaryI m looking for an Inbound Admin Advisor for a leading Medical Equipment Supplier and Manufacturer based in High Wycombe. My client is associated with a world leading manufacturer and stock and supply over 35,000 products.
As a Sales Advisor you are responsible for managing customer issues and queries, placing orders and processing escalations across a number of communication channels. You will confidently liaise with different departments and communicate to higher levels within the business.
- Determine customer requirements and identify the best solutions in-line with company processes and procedures.
- Process customer orders via calls, emails or web orders.
- Accurately process and manage enquiries, quotes, sales orders and invoices.
- Use internal CRM systems to accurately record customer conversations, resolutions & sales orders.
- To pro-actively promote new products and support the customer s needs and requirements.
- Collaborate with Sale Reps to continuously improve Customer Service and sales growth.
- To charge the correct carriage as applicable.
- To work collectively as a team, supporting each other and the rest of the business to give the customer the best experience possible.
Salary £24K-£26K + Bonus
Hours 8 00 + overtime available
Location High Wycombe (Office based)
Please get in touch with (url removed)
