Customer Service Advisor

• Job Tittle: Customer Service Advisor
• Location: Bournemouth
• Salary/Hourly Rate: £23,500
• Job Type: Permanent
• Working hours/days: Monday to Friday 9am-5pm- option of Hybrid model after passing probation

HR GO Recruitment are looking for an enthusiastic and energetic Customer Service Advisor to join one of the financial services companies based in the heart of Bournemouth.

You will be joining a family feel team who focuses on delivering exceptional service to their customers.

No day will be the same! You will interact with customers and investors via emails and telephone.

Benefits:

• Training and genuine career prospects
• Paid career development courses
• 23 days holiday PLUS Bank Holiday
• Discounts for well-known retailers
• Life Assurance
• No weekend work!

General Duties of Customer Service Advisor:

• Handling investors queries via telephone and email
• Resolving investors queries by showing empathy and willingness to support
• Type emails to clients/investors
• Accurately update data onto the inhouse system

General Requirements of Customer Service Advisor:

• Previous experience working in similar role
• Exceptional Customer Service skills
• Accuracy and keen eye for detail
• General Administration skills
• Financial services background would be beneficial, but not essential

If you are interested in the Customer Service Advisor role based in Bournemouth the 'apply now!' button for an immediate interview!