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Form of work
SalaryDo you thrive in a fast-paced and dynamic environment? Look no further - our client is seeking a Customer Service Advisor to join their exceptional team!
Our client prides themselves on delivering unparalleled service and expertise to their valued customers. As a Customer Service Advisor, you will be an instrumental part of ensuring satisfaction and loyalty among their clientele. Your exceptional communication skills and commitment to providing exceptional service will set you apart.
Responsibilities:
- Greet customers and assist in scheduling service appointments, ensuring timely and efficient allocation of resources.
- Serve as a liaison between customers and our highly skilled automotive technicians, providing accurate information regarding the status of their vehicle.
- Offer guidance to customers on potential services and repairs necessary for optimal vehicle performance.
- Assist in resolving any concerns or complaints promptly, ensuring customer satisfaction.
- Utilise the CRM system to accurately record customer and vehicle information, maintaining a comprehensive customer database.
Qualifications:
- Prior experience in Customer Service or a similar role is preferred.
- Excellent communication and interpersonal skills are essential.
- Proficient in using IT systems
- Ability to multitask and work well under pressure in a fast-paced environment.
- A positive attitude, self-motivation, and a commitment to providing outstanding service.
If you would like to know more then do not delay and apply today!
