Customer Service Advisor

Customer Service Advisor | £24k | Runcorn
Adaptable Recruitment are wishing to speak to Customer Service Advisors who are looking for an exciting new role within the logistics industry based in Runcorn.
Open to candidates who have a strong work ethic and have experience within a Customer Service role.
This is a full time, permanent role and offers a brilliant office environment with a great culture.
Package:

• £24,000
• FULL-TIME Monday- Friday
• Free Lunches
• 25 days holiday plus Bank Holidays
• Enhanced Company Benefits Package including pension, death in service and Medicash.

Job Duties:

• As a Customer Service Advisor, you will be dealing with customer phone calls in a professional and effective manner.
• Accurately and timely data entry and job creation onto our TMS system.
• Work as part of the Customer Service team to create a best-in-class experience for WS customers.
• Delivering excellent Customer Service to all WS customers.
• Monitoring and managing email traffic and responding to customers in a professional and timely manner.
• Manage and resolve customer queries, primarily land queries.

Who will I report in to?
Head Of Finance
When will interviews be taking place?
Interviews will be happening as soon as possible.
Ideal experience?

• Customer Service experience
• Excellent communication skills
• Competent user of IT systems
• The ability to work effectively as part of a team.
• Detail orientated.