Location: Bournemouth
Hours: Monday to Friday 08:30-17:30 (1hr lunch break), 1 in 6 Saturday’s 9 am – 12 pm
Salary £24,000 per annum
Probation 3 - 6 month
There is a new opportunity to join our successful client in Bournemouth as a Customer Service Advisor on a permanent basis. Starting salary is £24,000 p/a, this will increase to £25,500 p/a after successfully passing probation.
Duties:
- Responsible for answering all incoming calls and dealing with queries raised.
- Responsible for listening to client queries and understanding the client’s needs and provide support and advice to the queries that the clients raise.
- Contact suppliers to provide effective correspondence on behalf of the client.
- Sort through emails
- Responsible for the maintenance of client records
- Responsible for looking for ‘emergency suppliers’ where necessary and check their documentation to ensure compliance.
- Assist with any projects that are set by the management team.
Skills:
- Positive and motivated.
- Attention to detail.
- Ability to problem solve.
- Working in a team and alone.
- Gym in the building.
- Personal trainer 3 times a week.
- Daily breakfast and fruit provided.
- Ice creams during the summer.
- Ping pong table and other game tables downstairs.