Address
Form of work
SalaryWe’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on Customer service, administration and taking inbound & outbound calls. The role will deal with a wide range of customer issues.
Cactus Search are currently in partnership with an amazing client who are offering you the following:
Salary - £26k + company benefits (Hybrid working pattern (2/3 days per week) Monday to Friday 8-4PM or 9-5pm).
Who are we looking for?
- You will be required to personally handle all aspects of the Customer enquiries & support their process.
- Communication (Email,Telephone)
- Strong contact centre Customer service experience with the ability to multi task
- A hands on approach to work related matters
- Ability to operate well under pressure & within a result orientated/ target-driven environment
- Plan, organise and prioritise your workloads to meet agreed business service levels
Required:
- Experience in contact centre Customer service/ claims/ complaints handling
- We are looking for strong communication and interpersonal skills
- Extensive Customer service experience within a contact centre
- Analytical skills, attention to detail capabilities, the ability to maintain accurate records on business CRM
